Dialer Import

 

The Dialer will create a results file from the campaign.  To import those results into the debtors history, the results file must be put into a readable format.   See the Dialer J9 Format.

To import the file, select the tab in the dialer interface to display the Dialer Import Screen.

Save the dialer results file in the import data directory.   To setup the data directories, click the button.  

Make sure the Status Table and Action Table are setup prior to importing the file.

Once the Tables are set and the Results file is saved in the Data Directory, click the button.  Select the file and click the button.

Click the button to process the file.  Select to process to Screen (recommended), printer or file.